Emerald City Theater FAQ's
"The play (Stellaluna and other Tales) carried over one of the most important characteristics I try to put in my books - to be entertaining to all ages."
Janell Cannon, best-selling children's author
What is your Ticket Office phone number and hours?
For single tickets or to reserve your already purchased subscriber seats:
Apollo Theater
773-935-6100
Mon-Sat 10am-6pm
Sun 11am-4pm
For Student Matinees, Birthdays or Groups
Emerald City Administrative Office
773-529-2690
Mon-Fri 10am-5pm
Tickets can also be purchased on this website. Just click on the show title you want.
How much are single tickets for public performances?
Adults/Seniors: $13
Children (Ages 2-12): $10
All sales are final. We do not offer refunds.
How much for student matinee tickets?
$5.50 each for teachers, chaperones, and students.
Can I redeem gift certificates or coupons online?
No. Discounts of any kind cannot be redeemed online. Please call the Ticket Office to make reservations: 773-936-6100
Can I exchange my tickets for another performance of the same show?
Yes. Subscribers can exchange their tickets free of charge. Call the Apollo Theater Box Office, 773-935-6100.
Plan Your Visit
Where is Emerald City at the Apollo Theater?
Click here for our Location & Parking Information (link to ECTC location page)
How are the age recommendations for each play determined?
Age recommendations for each play are based on the text of the play and whether it contains abstract themes, a good deal of dialogue or does not have music. Typically a show is recommended for ages 3-6 if there is not a scary villain, the story line is simple or very familiar and especially if there is music (i.e. Snow White). A show is usually recommended for ages 5 and older if the story or characters are a little more complex and the villain is a little more on the scary side. (i.e. Jungle Book or Charlotte's Web). Our age recommendations are general; parents make the final decision as to when their child is old enough to enjoy and Emerald City performance.
May I bring my child age 0-3?
Most of our shows are recommended for children ages 3 and older, but children under 3 are welcome. Children under age 2 may attend for free as long as they sit on a lap.
What should I do if my child becomes noisy or restless?
Sometimes kids just need a break - especially the littler ones. If your child is becoming disruptive to those around you please exit through the rear of the theater and take them to the lobby until they are ready to return. Feel free to request an aisle seat if you would like to be ready for a "quick escape"!
Are there intermission during the plays?
Nope. Never.
When should we arrive?
For public shows, the lobby doors open 30 minutes prior to curtain. Lincoln Park traffic can be tough on the weekends. We suggest arriving by 15 minutes before so there's time for a restroom break -plus there's fun things to see in the Lobby!
When is your gift shop open?
Our merchandise counter is open after each performance. We carry books, educational and creative play toys related to productions at Emerald City. Also now available is Yellow Brick Road CD - Emerald City's best musical numbers over the past ten years. Gift certificates for shows are available by calling 773-529-2690.
Is the theatre wheelchair accessible?
Yes - a wheelchair lift provides access to the Lobby and Theater. We request you call ahead to let us know when you'll be coming.
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